Why does my product look different to when I first bought it?

Gianduja

Gianduja is best stored in a cool location, away from direct sunlight in a tightly covered container.

Do not be alarmed if your Gianduja solidifies, crystallises or shows signs of ‘blooming’ (white streaks or spots of cocoa butter that form on the surface of chocolate). This is not harmful nor is an indication of deterioration. Chocolate is susceptible to physical and chemical changes during storage, which can occur from exposure to cold temperatures, temperature fluctuations or due to the natural, preservative-free nature of our product. The spread can easily be brought back to a spreadable consistency by gently heating the jar in some hot water or a microwave (with the lid removed) and stirring until it returns to the desired form.

Ciocodamia

Ciocodamia is best stored in a cool location, away from direct sunlight in a tightly covered container.

Do not be alarmed if your Ciocodamia solidifies, crystallises or shows signs of ‘blooming’ (white streaks or spots of cocoa butter that form on the surface of chocolate). This is not harmful nor is an indication of deterioration. Chocolate is susceptible to physical and chemical changes during storage, which can occur from exposure to cold temperatures, temperature fluctuations or due to the natural, preservative-free nature of our product. The spread can easily be brought back to a spreadable consistency by gently heating the jar in some hot water or a microwave (with the lid removed) and stirring until it returns to the desired form.